As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
Can I order Phillips Chocolates online?
Yes! You can conveniently order your favorite Phillips Chocolates directly from our website. We offer secure online shopping and nationwide shipping.
Do you offer chocolate delivery services?
Absolutely. Phillips Chocolates provides reliable chocolate delivery nationwide through UPS and Fedex, ensuring your order arrives fresh and on time.
How long does shipping take?
Standard shipping typically takes 2-5 business days. Express delivery options are also available for faster service.
What are Phillips Chocolate Turtles made of?
Our signature chocolate turtles include rich caramel, premium nuts (pecans, cashews, or almonds), and are coated in delicious milk, dark, or white chocolate.
Do you have nut-free or gluten-free chocolate options?
Yes, we offer select chocolates that are nut-free and gluten-free. Please check individual product descriptions or contact us directly for specific dietary needs.
Can I include a personalized message with my chocolate gift?
Yes, we offer complimentary personalized messages with all gift orders. Simply enter your message during the checkout process.
Do you offer gift wrapping?
All Phillips Chocolates gift orders arrive beautifully packaged. We do not offer gift wrapping for online orders, but we do offer gift wrapping to in-store orders, or orders place by phone at a $2.50 per box surcharge.
Where is Phillips Chocolates located?
Our flagship store is located in Boston, Massachusetts. Visit our "Contact Us" page for the complete address and store hours.
What are your store hours?
Our store hours are 9:30 am to 6:00 pm every day. We are closed for the following four holidays: Thanksgiving Day, Christmas Day, New Year’s Day, and 4th of July. We close early at 4:00 pm on Christmas Eve and New Year’s Eve, and at 3:00pm on Easter Sunday. Please visit our website's "Contact Us" page for the most current hours and holiday schedules.
Do you have special chocolates for holidays and events?
Absolutely! Phillips Chocolates offers themed and seasonal chocolates for Mother's Day, Valentine's Day, Easter, Christmas, Thanksgiving treats, birthdays, weddings, and other special events.
Can I place large or custom orders for special events?
Yes, we welcome custom and bulk orders for special occasions. Contact our team directly for details on custom packaging, pricing, and lead times.
Where can I buy Boston chocolates from Phillips Chocolates?
You can purchase our handcrafted Boston chocolates at our flagship store in Boston or online at phillipschocolate.com. We offer nationwide shipping so you can enjoy a taste of Boston anywhere.
Do you offer corporate chocolate gifts for clients or employees?
Yes! Phillips Chocolates specializes in high-quality corporate chocolate gifts that leave a lasting impression. Choose from elegant gift boxes, chocolate assortments, and customizable options for any business occasion.
Can I customize corporate gifts with my company logo or branding?
Absolutely. We offer custom corporate gift solutions, including branded packaging, personalized chocolate assortments, and bulk ordering options. Contact us for details on how to create a custom gift that reflects your brand.
What makes Phillips Chocolate Turtles so popular?
Our chocolate turtles are a customer favorite, made with rich caramel, crunchy pecans or cashews, and premium chocolate. They’re handcrafted in small batches for the perfect balance of flavor and texture.
Does Phillips Chocolates have a chocolate subscription service?
Yes, we offer a Chocolate of the Month Club that delivers a new selection of premium chocolates to your door every month. It’s a great gift idea—or a treat for yourself!
What is your return policy?
Phillips Chocolates does not accept returns due to perishability and food safety. However, we offer a 100% satisfaction guarantee for issues of damaged or missing products, or if you are not completely satisfied with the quality of the product. We request any issues to be reported within 3 business days after receiving our products.
How can I contact customer support?
You can reach our customer support team via our website contact form, email, or by calling our store directly at 617-282-2090. Visit our contact us page for detailed information.
