Shipping
IMPORTANT
Orders shipping to addresses outside of the yellow and gold area during the summer months must ship next day or 2 day air.
Note that weekends are not included as shipping days
Please check shipping addresses before submitting your order. An incorrect address may result in delayed o returned order with additional charges.
Phillips Chocolates reserves the right to place a hold on a shipment if we feel the order will not arrive in good quality due to weather conditions. We will notify the customer by email with any changes in shipping cost. The order will ship out upon receiving an email from the customer confirming new costs. Please be aware that during times of high order volume, it may take up to 3 business days to assemble and ship your order.
Phillips Chocolate Shipping Rates
| Up to | Ground | 2 Day | Next Day |
| Up to $50.00 | $11.95 | $19.95 | $45.95 |
| $50.01-$75.00 | $12.95 | $26.95 | $59.95 |
| $75.01-$99.00 | $14.95 | $35.95 | $67.95 |
| $100.01-$150.00 | $16.95 | $39.95 | $77.95 |
| $150.01-$200.00 | $20.95 | $49.95 | $94.95 |
| $200.01-$250.00 | $24.95 | $59.95 | $109.95 |
| Over $250.00 | 10% of purchase | 25% of purchase | 45% of purchase |
Holiday Shipping Deadlines
To ensure delivery prior to 12/25, orders must be placed by:
| West of the Mississippi: | East of the Mississippi (Excluding New England): | New England: |
|
Ground: 12/13 Second Day Air: 12/19 Next Day Air: 12/22 |
Ground: 12/17 Second Day Air: 12/19 Next Day Air: 12/22 |
Ground: 12/19 |
While we meticulously prepare and ship your order, please allow up to 10 business days for delivery during peak volume times when shipping ground. Our trusted shipping partners are working to bring your sweet treats to you as swiftly as possible. Track your journey and prepare to indulge in Phillip's finest confections.
Return Policy
Phillips Chocolates wants all our customers to experience what our family has enjoyed for decades, delicious handmade chocolates.Unfortunately, we cannot be responsible for orders returned to us due to invalid addresses or items that are not shipped according to our shipping policies. All sales are final.If you are not completely satisfied with the condition of your order upon arrival, please contact Customer Service at 1-800-722-0905 for assistance. For Inquires about an existing order or if you are considering placing a new order, visit the contact us page.
